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"Great customer service "

"I had an outstanding experience during my stay. The service provided was exceptional, and the staff demonstrated the highest level of professionalism, always attentive and accommodating. The team truly stands out for their friendliness and warm hospitality, making me feel welcome from the moment I arrived. The hotel’s location is ideal, and the entertainment options available were top-notch, adding even more enjoyment to my stay. Overall, everything exceeded my expectations, and I would highly recommend this hotel to anyone looking for a memorable and seamless experience."

"Service very good"

"A little slice of heaven. From entering to checking out the Lux goes beyond. Its incredibly clean, staff welcoming and attentive. The little touches really made our stay perfect. The rooms are so spacious, beds soft yet supportive. Daily cleaning and turn down service was always perfect. The options for food were excellent. For the 6 nights we were there the buffet was always different, the al a carte options also really varied and the skill of the chefs was amazing. We were blown away by the patisserie options and high quality food. Particular mention to Sharon and her skills with chocolate! The weather wasnt always on ourside during our stay so the current was a bit strong to swim for us but we were just unlucky due to the weather. But the beach is clean, plenty of sun loungers,and you can walk several km down to see even more views. Concerige is excellent and helped us book beginners horse riding on the beach which was loved. We would not hesitate to return! No negatives at all!! "

"The hotel is clean and caters for all types of mobility. The staff are very friendly and helpful, nothing is too much trouble for them and they engage in conversation and very polite. The massage at the banyan spa was amazing and the on site dive centre, Scuba world, were first class. The equipment was excellent as was the crew who run it. The hotel food was lovely and there was plenty of variety and choice regardless of your preference. There is even entertainment throughout the day in the pool and at night near to the bar. You can use the SUP and canoes to explore the lagoon or sunbathe on plenty of loungers. Would definitely return for a longer stay in the future. Thoroughly enjoyed our stay. "

"The staff is friendly and helpful. The room is clean and spacious. I especially love the close proximity to the shopping mall, which offers everything a traveler needs. Great location for my pre-cruuse visit."

"Amazing "

"Absolutely amazing as per the usual 4 seasons standard. No one comes close "

"Last minute booking as we had a late flight the following day. We had a late check out which I thought was a bit expensive. Bus service to the beach Mall and airport which was great. "