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"Very safe, very comfortable, very quiet and has easy parking in a very busy area. "

"The hotel's view is aesthetically pleasing and the environment is tranquil. One minor inconvenience we encountered was the difficulty in arranging accommodations for my group of friends. The scheduling process was somewhat disorganized, and it took some effort to find a staff member who could assist us. Despite the staff's helpfulness, I was disappointed that they were unable to locate someone who could verify the availability of rooms for our group."

"Great people"

"Beautiful hotel, close to the lake, great virws friendly staff"

"Stunning views of the lake. Stay in the Armonia suite "

"WARNING ⚠️ CALL JENNA'S BEFORE ARRIVING TO PANAJACHEL so they can arrange transportation from your taxi/bus to the hotel. The "TukTuks" (the only available transportation) should charge you around $25 Quetzales to take you to the hotel. Unfortunately some of the drivers take advantage of new tourists, and we were charged an exorbitant amount. To JENNA'S staff: Please warn incoming guests about this. Other than that, I'll let the other reviews speak for themselves. This place is beautiful and the staff are excellent. "

"The views and property were breathtaking, the staff were unbelievably kind, welcoming, friendly, and warm. They really made us feel at home! We would highly recommend this property whenever visiting lake atitlan! "

"Wow. This was the most beautiful properties I have ever seen. It is worth every penny. The staff works extremely hard to maintain the landscaping and making sure you can relax. Incredibly nice people. The only thing is you are a bit removed from any other restaurants or food options, but one day we walked to Santa Cruz and it was a beautiful walk and got to have lunch at CECAP. "

"The property itself is beautiful with the landscaping, hot springs, spa and other amenities. The staff service level is outstanding. "