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"This place is fantastic! The room was big and super nice, with a view of the snowy forest. It was exceptionally clean. The highlight of the experience was the onsen. The grand bath is huge, and the views from it are incredible. Overlooking beautiful trees and hell valley from the onsens. There were 7 indoor baths for both male and female (different minerals and temperatures). And then 4 outdoor baths for females and 5 or 6 outdoor baths for males. There are also two types of sauna and cold water bath. You can sit in a hot outdoor bath, looking out at the snow and drink sake from a floating tray. The scale of the grand bath is just mind blowing. We spent hours there and really felt the benefits. Muscles got relaxed, skin felt soft and healed, circulation improved. Overall amazing! We stayed two nights and wished we could stay there longer."

"In room private onsen is nice. Buffet dinner and breakfast by the hotel also offer good variety and good taste. Good view of Lake Toya from room. "

"Food not so nice"

"This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort"

"Mixed feeling when read reviews, turn out is a good stay, adequate room size, dinner & breakfast are Japanese sets, not bad ! Can view fireworks from room window, take bath in onsen at level one, toilet in the room. Staffs are friendly."