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"The hotel was perfect in getting downtown and the front desk was great in answering all questions we had. We would definitely stay again. The subway and train station was only a 3 minute walk from the hotel so if you didn’t want to use the free shuttle to downtown you could quickly take those modes of transportation "

"Very good"

"Good position, right next to the Metro. Clean and comfortable. Perfect for a short stay."

"Compare to the other places price is really good. Hotel is new and very clean. Room is a bit smaller but it’s ok. If there were kettle, cloth iron, it’s much better for me"

"The staff were very nice and their breakfast was good"

"Excellent"

"Access to airport is excellent. Shuttle runs every 15 minutes or you can wslk to Terminal 1 in 10 minutes."

"Room was exceptionally clean. Raises due for cleaning staff. Sheets were very high quality. Convenient to Metro station. Taxi readily available 24/7 for airport, etc. Very nice lobby. Restaurant, bar and breakfast available on site. Grocery store across the street. Good price, beat expectations!!"

"We were staying at the Tivoli for 3 days coming off a transatlantic cruise. The hotel is beautiful and in a great location, . I cannot say enough about the staff and service. The hotel’s breakfast is amazing and the other restaurants in hotel great also. But the most amazing thing was how the staff went above and beyond during the power outage that affected all of Spain and Portugal yesterday. They remained calm and helpful and served us whatever cold food they could find before it turned dark. We did have to climb 13 flights of stairs and pack in the dark with flash light before power was restored at 11:30 pm. The staff stayed overnight and still served the most amazing breakfast again this morning. All with smiles on their faces.!Wonderful hotel wonderful city and people!❤️❤️"