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"It’s fantastic. Like the shuttle between hotel and airport and aeon mall. It would be perfect if they add the shuttle from hotel to Narita Omotesando. Would recommend this hotel to my friends!"

"This was the first time for our group of four going to Japan. We each had our own room and while they were nothing flashy they had everything you’d need. The hotel staff was very friendly, made us feel comfortable and even helped us ship our luggage to the next hotel. The location is very convenient being just a few minutes away from the train station, konbinis and good restaurants. Shin-koiwa is a nice place away from the big city, while still having everything you need within walking distance. "

"Over all nice hotel. The SPA is nice as well. And they have a Nike little hike in the back area. If your staying in this area this is a good spot"

"APA hotels are my top places to go. Super luxurious and the SPAS are amazing! Staff are unbelievably friendly. Love all APA locations."

"The staff was courteous and accomodating. The location is amazing. I loved the beautiful koi pond. "

"Breakfast was excellent. "

"Heat facilities "

"All staffs members are always great"

"Nice hotel, very pleasant staff. Nice breakfast although the serving area is a little cramped. I would stay there again. "