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"If you speak English only, get used to using WhatsApp to communicate with the hotel. Very little English is spoken. But everyone was super nice "

"excelente"

"I had a surprisingly excellent stay at Avándaro Hotel. The service was warm, empathetic, and truly stood out—especially in how thoughtfully they accommodated a guest with special needs. The food was fresh and delicious, with two on-site restaurants and a charming coffee shop that serves the most sought-after yogurt ice cream. The amenities were spotless, and the pool was kept at the perfect temperature. Our suite was clean and comfortable, offering a relaxing stay—though there is room for improvement in the shower area. I didn’t received the VIP treat Special mention to the reception team and the staff handling transportation, who were especially kind and helpful. The hotel is also well-located, allowing for an enjoyable and safe 25-minute walk into town. I would definitely return."

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"Very good spot "

"Great stayed."

"We had a nice few days with my husband and mother. However, the adult pool needs cleaning and the food (snacks - ceviche) we ordered in the pool was not what we expected. Perhaps, it is the way they do that in Ixtapan. They exchanged it for another dish but it was not to our taste (meat of Pepito was not of good quality). Other than that, the staff were great. We had an extra bed brought in at no cost. Food in restaurant was great too. Perhaps check if there are still doing renovations when you go as the noise of the drill was a bothersome in the early afternoon when we ate there. It got solved when we moved to eat in the terrace, beautiful sights to the mountains and chant of birds. "

"Instalacion algo viejas, no consideran el numero de personas que pagaste para preparar el cuarto (aguas toallas papel de baño)"

"Excellent "