Galerias Metepec Shopping Center - 8 min drive - 8.4 km
San Carlos Golf Club - 12 min drive - 11.7 km
Getting around
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 10 min drive
Restaurants
Fisher's - 3 min walk
Toks - 11 min walk
Cambalache - 6 min walk
El Don de la Tía Antojitos Mexicanos. - 9 min walk
Barbacoa los Ahuehuetes - 8 min walk
About this property
Best Western Plus Gran Marques
Hotel near San Carlos Golf Club
Located close to Galerias Metepec Shopping Center and Las Americas Plaza, Best Western Plus Gran Marques provides a business center and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
Luggage storage, a banquet hall, and a front-desk safe
A 24-hour front desk, free newspapers, and multilingual staff
Room features
All guestrooms at Best Western Plus Gran Marques have amenities such as free WiFi, safes, and minibars.
More conveniences in all rooms include:
Bathrooms with showers and hair dryers
TVs with premium channels
Coffee/tea makers, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Height restrictions apply for onsite parking
Food and drink
1 restaurant
Room service available
Restaurants on site
La Dinastia
Conveniences
Banquet hall
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Front entrance ramp
1 stairs to reach property
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Bathroom
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable channels
Premium channels
TV
Food and drink
Coffee/tea maker
Minibar
More
Desk
Free local calls
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca
Frequently asked questions
Is Best Western Plus Gran Marques pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Plus Gran Marques?
Self parking is free at this property.
What time is check-in at Best Western Plus Gran Marques?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Best Western Plus Gran Marques?
Check-out is at 1 PM.
Where is Best Western Plus Gran Marques located?
Located in the heart of Toluca, this hotel is 2.7 mi (4.4 km) from San Carlos Golf Club and within 6 mi (10 km) of Las Americas Plaza and Galerias Metepec Shopping Center. The Cosmovitral is 6.1 mi (9.8 km) away.
Best Western Plus Gran Marques Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 62 out of 210 reviews" "
10 - Excellent
62
Rating 8 - Good. 53 out of 210 reviews" "
8 - Good
53
Rating 6 - Okay. 44 out of 210 reviews" "
6 - Okay
44
Rating 4 - Poor. 23 out of 210 reviews" "
4 - Poor
23
Rating 2 - Terrible. 28 out of 210 reviews" "
2 - Terrible
28
7.8/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
Leonor
1 November 2024
Liked: Staff & service
Leonor
Stayed 1 night in Oct 2024
4/10 Poor
Octavio
Traveled with family and small children, Business traveler
7 July 2024
Breakfast bad service, the rooms didn’t have soap.
Continental breakfast was good. Terrible and awkward Bath/Shower conditions, there's no curtain to prevent water from running out, once done showering you end up stepping out into a pool of water, very very bad conditions.
Quite fine for the price, everyone was very kind.
There is only missing a business center, I couldn't take a work conference.
Leonardo
Stayed 1 night in Jul 2019
4/10 Poor
Verified traveler
22 May 2017
Disliked: Property conditions & facilities
Not recommendable.
Hot water issues, no restaurant menu, limited taxi service, unrecognizable location, no AC, no TV remote.
Verified traveler
4/10 Poor
ernie, San Fran
7 January 2017
Liked: Cleanliness
Disliked: Room comfort
Ok at best
The good: Its clean, nice building, good design, good location.
The Bad: No central heating! I went on Jan 4 which is cold temperatures in Toluca especially during the night and mornings. The only heating available was a portable heater and, at least in my room, did not heat enough to feel comfortable.
Overall it's a nice little hotel, where if you need a very basic place to rest your head at night passing through it could be ok, but not for a vacation stay especially with children.
ernie
4/10 Poor
Lucybug
28 August 2012
Liked: Staff & service
Disliked: Room comfort
Stranded in Toluca
It was late at night when I checked in and the staff was great, however the room was outdated, the beds were hard as a rock and I was concerned there were bedbugs. Would not recommend to stay there.
Todo tranquilo y muy accesible, atentos con las peticiones en mi caso la factura , Genial
Isaac Josue
Stayed 2 nights in Oct 2024
10/10 Excellent
Solidservicios
8 October 2024
Solidservicios
Stayed 5 nights in Sep 2024
6/10 Okay
Lisett Alejandra
14 September 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Lamentablemente tiene un. Motel y obvio hay ruidos inapropiados cuando vas con hijos , la puerta de la regadera es de vidrio y tenía roto una bisagra rota peligroso para los huéspedes