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"イタリアンレストランが美味しくなかった。サービスも悪くてパンや水などの補充もしてくれない。"

"The hotel is excellent, and the staff was polite. However, even though I am a permanent resident of Japan, they asked to photocopy my Japanese Resident ID card, even after I told him, in polite Japanese, that this was against the law. Also, at check out, while I was waiting in line, two Japanese couples barged in front of me and were attended to first, for no apparent reason. I felt discriminated against, despite speaking the language and living in the country for 27 years."

"Helpful, politeness"