Find Hotel with a Concierge in Tokushima

"lovely location. breakfast had a huge variety of choices. one small challenge was information. i asked about boat trips, went to the activity desk, who said they weren't running, who sent me back to the front desk, who gave me a bus timetable. every time I asked a question I was handed more paper. this was after a 15 minute long check in where they explained random hotel details. I then had to go to another desk to make dinner reservations - at the hotel. hoping for a bit more...