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"All staff very helpful and friendly. Nice hotel, very clean. "

"We stayed at Secrets for 5 nights and had the most amazing time. The welcome we received on arrival was attentive, warm & relaxed. Our room was so much better than we’d anticipated - spacious, clean, view to die for. The hotel gifted us a bottle of champagne & some chocolates in our room as we were there to celebrate our anniversary. The hotel was relaxed, clean & easy to navigate. We also had a massage in the spa whilst there and it was one of the best massages either of us had ever experienced. We found ourselves saying multiple times during our trip ‘I’d happily come back here’. We only had a couple issues during our stay. 1. The service we experienced at the Barefoot Grill was not up to the same standard as service across the rest of the hotel. We were standing waiting for a table for 5 minutes without any recognition from the servers that they were aware of us waiting. Then it took a further 5-10 mins to get menus once we were sat down. 2. There was a couple of days where our room wasn’t restocked with water after housekeeping and dirty glasses were left in our room after housekeeping had been. But, the size of those issues (insignificant in relation to the rest of the holiday) shows how hard it was to find fault with the holiday. Thanks to the Secrets Lanzarote team for making our anniversary trip a special one!"

"This is my second time visiting this hotel. It has a large territory, good size pools, beach is 15min walk or you can use their shuttle bus which leaves twice daily. Rooms were cleaned regularly. My favourite part tho, was the food. It was tasty and every night had a different theme. "

"Staff are friendly at all times, always happy to help, most staff are bilingual so understand English really well if you’re unable to learn Spanish. Rooms are immaculate and spacious. "

"Spotlessly clean and well equipped. Friendly and helpful staff. Great location and on site facilities. "

"Friendly helpful staff, easy check in and out, reliable wifi. Clean, very well presented, nice food."

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"Best all inclusive buffet with lots of variety each evening. Staff were friendly and service was good. Area was quiet. Good place for a relaxing week by the pool."

"From start to finish we greatly enjoyed our stay. We were greeted by a very warm welcome which was also most helpful. The housekeeping staff were very lovely, efficient and friendly. The app was most helpful in sharing information and quick communication. We had a problem with our toilet which was quickly resolved. The staff greeting us at breakfast were welcoming and friendly. We would certainly recommend the hotel and look forward to our next stay."