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"Really nice stay, very friendy staff. Location nice"

"Clean and tidy, unlike some other chains rooms get refreshed every day "

"As returning staffordians this was our first stay at the swan hotel. We had booked in for four nights for our wedding,we also booked our wedding breakfast for our guests at the hotel. We cannot fault the service we were given, the staff were incredible,tending to everyone's needs, the food was delicious and it was all set in a very relaxing atmosphere,we couldn't have wished for anything better, would highly recommend"

"Stayed for 4 nights while working in the area. Everything about the hotel was really good. Friendly and pleasant staff. Great food especially the Indian menu. Stayed in one of the Garden rooms which was very spacious and comfortable. "

"Excellent service!! Big thank you to Marcin, Miranda, the two James and all the hard working house keeping staff "

"Staff are very helpful and friendly, special mention for the front desk."

"Absolutely stunning building in lovely location. The old part of the hotel is amazing "

"Fantastic. Sunday lunch was wow. Couldn’t eat it all the beef was super. "

"Very nice hotel. Staff very friendly and helpful. Our only complaint was the room was too cold & we had to have them bring a heater for us to use."