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"It’s our 2nd stay here (my daughter’s studying at Keele Uni). We were greeted with a smile and check-in was efficient. On this trip we brought our family pet (Cockapoo) and at check-in Jonathan was excellent in making sure our needs were met - including setting up a table (away from the main restaurant- but still in a nice spot) for us to enjoy dinner. The temperature outside is currently -3, but the hotel is warm and snug. I love this hotel for its cleanliness, nice staff and lovely rooms. Super comfortable beds too. I travel a lot with business and I’m a member of many clubs - so have plenty of choice in the Stoke area, but this is my favourite and have no hesitation in recommending to others. We’ll be back."

"Beautiful property, welcoming staff and a really fabulous stay"

"Very clean and staff is very friendly "

"Was able to check in early which was a bonus as I'd travelled earlier than planned because of the threatened bad weather. I could not fault any staff I encountered, they were all very helpful. Lovely room with plenty of space. Very convenient for the regent theatre."

"Was more than amazing it was fantastic beautiful relaxing and memorable."

"We thought this hotel was excellent value for money. Pool was very good Breakfast was very good lots of choice"

"Fantastic and stunning hotel. Staff warm and welcoming. Room was excellent "

"perfect peaceful and charming hotel staff were lovely and very helpful"

"Easy check in and out, reception very helpful, room serviced every day (11 nights), decent wifi, good breakfast. Overall very peaceful "