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"Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful."

"清潔感があり、全般的にスタッフの対応も丁寧であった。一方で冷蔵庫に水がないのは個人的に気になった。水道水を飲めるのは理解するが、外国人の方は飲料水がないのは不満があるのではないか。また、少し壁が薄いのか朝からの清掃の音が気になった。"

"The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again. "

"Hotel exceeded our expectations. Was clean, great facilities and easy to check in considering we didn’t speak Japanese. "

"The bed was the worst i have had in Japan. I have stayed in 50 hotels over 300 nights"

"We stayed 2 weeks, the staff were fantastic. Always greated with a smile and to make sure our stay was great. Great breakfast, plenty of food and tables to for everyone. Location is very convenient for transportation, few minutes to trains and buses. Plenty of restaurant options and shopping very nearby. Hammamatsu has a lot to offer and comfort hotel was fantastic."

"Breakfast was always delicious"

"Friendly staff and nice clean modern property in good location"

"We were unable to make it due to a typhoon and the property refunded us our money, we were so surprised but would recommend them just because of this. They were very understanding and courteous. "