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Okura Act City Hotel Hamamatsu

4.5 star property
Luxury hotel with 3 restaurants connected to the convention center in Hamamatsu

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Photo gallery for Okura Act City Hotel Hamamatsu

Exterior
View from room
Banquet hall
Lobby lounge
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • Laundry
  • Air conditioning
  • Room service
  • Housekeeping
The current price is AED 415
AED 502 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Comfort Floor Corner Double Room, Non Smoking

Premium Comfort Floor Corner Double Room, Non Smoking | Property amenity

Premium Comfort Floor Corner Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Twin Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Twin Room, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Twin Room, Non-Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking

Upper Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Hair dryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking

View from room

Upper Premier Comfort Floor Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Hair dryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Corner Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Premier Comfort Floor Double Room, Non Smoking

Upper Premier Comfort Floor Double Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Upper Premier Comfort Floor Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Bathrobes
Hair dryer
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking

Premier Comfort Floor Superior Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Triple Room, Non Smoking

Premier Comfort Floor Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking

Premier Comfort Floor Deluxe Triple Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Twin Room, Non Smoking

Premier Comfort Floor Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking

Premier Comfort Floor Casual Twin Room, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Premier Comfort Floor Casual Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

View from room

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

View from room

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room for single use, Non Smoking

View from room

Standard Twin Room for single use, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Shower/tub combination
Bidet
Hair dryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Suite Room

Suite Room | In-room safe, desk, soundproofing, iron/ironing board

Suite Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
Bidet
  • 88 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Map
111-2 Itaya-machi Chuo-ku, Hamamatsu, Shizuoka-ken, 430-7733

Getting around

  • Hamamatsu Station - 8 min walk
  • Chubu Centrair Intl. Airport (NGO) - 116 min drive

Restaurants

  • ‪フレッシュネスバーガー浜松アクトシティ店 - ‬5 min walk
  • ‪マイン・シュロス - ‬3 min walk
  • ‪フィガロ - ‬2 min walk
  • ‪珈琲館浜松アクトプラザ店 - ‬1 min walk
  • ‪中国料理桃花林 - ‬1 min walk

About this property

Okura Act City Hotel Hamamatsu

Luxury hotel located in Naka Ward
Take advantage of a grocery/convenience store, a coffee shop/cafe, and a hair salon at Okura Act City Hotel Hamamatsu. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and wedding services
  • An elevator, concierge services, and a 24-hour front desk
  • A banquet hall, a porter/bellhop, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 322 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Japanese

Similar properties

Interior entrance

Daiwa Roynet Hotel Hamamatsu

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 883 reviews
The price is AED 174
AED 211 total
includes taxes & fees
30 Mar - 31 Mar
Daiwa Roynet Hotel Hamamatsu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,500 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • ザ・シーズンカフェ
  • レストラン フィガロ
  • 中国料理 桃花林
  • 鉄板焼 さざんか

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1500 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 6 years old are not allowed in the hot tub, and guests under 7 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu

Frequently asked questions

Is Okura Act City Hotel Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Okura Act City Hotel Hamamatsu?

Self parking is available for JPY 1000 per night.

What time is check-in at Okura Act City Hotel Hamamatsu?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Okura Act City Hotel Hamamatsu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Okura Act City Hotel Hamamatsu located?

Located in Naka Ward, this luxury hotel is steps from Hamamatsu Museum of Musical Instruments, Act Tower, and Act City Hamamatsu. Hamamatsu Observation Deck and Hamamatsu Science Museum are also within 5 minutes. Hamamatsu Station is 8 minutes by foot.

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Okura Act City Hotel Hamamatsu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Dec 2024

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very close to the station
Stayed 3 nights in Nov 2024

10/10 Excellent

Zander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hamamatsu City!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, beautiful hotel Excellent breakfast buffet
Stayed 2 nights in Nov 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the view of Hamamatsu is fantastic.
Stayed 1 night in Mar 2024

10/10 Excellent

Kacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views. Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
Stayed 2 nights in Oct 2024

10/10 Excellent

YIFANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient
Stayed 1 night in Nov 2023

8/10 Good

Prayag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and stay is very good. Can add more vegetarian options in breakfast.
Stayed 14 nights in Jan 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable. I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.
Stayed 7 nights in May 2024

10/10 Excellent

KutYee Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in May 2024

10/10 Excellent

Fara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a great price
We paid a very reasonable rate for a room with a queen size bed on a higher floor with an excellent view. The hotel check in was easy and all staff were courteous and helpful during our tay. We even booked in room massages that were very good. We came for the kite festival and booked this hotel because it had good reviews and is located right next to the Hamamatsu train station.
Stayed 2 nights in May 2024

10/10 Excellent

EDDIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna and bath was not as good as I expected
Stayed 2 nights in Oct 2024

8/10 Good

R.

Liked: Cleanliness, staff & service
good place to stay at Hamamatsu with nice views and prime location but the facility is fairly outdated. As the elevator going really slow for the one going up to 40 stories, and water from shower being too insufficient to call it adequate.
Stayed 1 night in Aug 2024

10/10 Excellent

Lay Keng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
We got upgraded to a bigger room and was welcomed by a paranomic view. The hotel location is just 8mins walk to the Hamamatsu station. Amenities were a 9/10 due to the fact that we are provided those small bottles of shampoo, body lotion etc which may not be so environmental friendly.
Stayed 1 night in May 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service
The hotel is conveniently located close to the JR Hamamatsu station and the bus terminal. The staff was friendly and quick to support. The interior of the hotel has a sort of regal, grandiose and mid 1990s decor. The room I stayed in was reasonably large, 1 king size bed, but the furniture, electronics and bathroom is a bit dated when compare to some of the contemporary hotels in Tokyo and Kyoto. I didn’t try the restaurants in the hotel as there were many eating options around the hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Raul

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
What i DID NOT LIKE was, i paid so much money for the air conditioner not to work properly and it was hot inside the room. also, it promotes POOL for customers but you have to pay for the pool 2000 yen everytime you use. this is not good. I also asked for another room because it was hot, and the staff did not want to change my room becuase the hotel was full.
Stayed 4 nights in Aug 2024

8/10 Good

Sato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食バイキングが種類が豊富で楽しめたのと、目の前で焼いてくれるオムレツが美味しかった
Stayed 1 night in Mar 2025

8/10 Good

Masaaki

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
チェックイン少し前に部屋を用意してくれて助かりました。ただ、フロントにタクシーの手配をお願いしたのに、忘れられていたのが残念。
Stayed 1 night in Feb 2025

10/10 Excellent

HyeonJin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
훌륭한 시설. 하마마츠에서 가장 멋진 호텔.
Stayed 2 nights in Feb 2025

10/10 Excellent

Takehito

Stayed 1 night in Feb 2025