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"Nice rooms, nice hotel. Thanks"

"Nice receptionist "

"Good"

"Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning. "

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."

"Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english."

"Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice"

"Location close to the castle and withi walking distance to many sights."

"Absolutely amazing experience. The room had a Onsen bath on the balcony overlooking the lake. The service included dinner and breakfast in a private room with amazing local food and a lovely waitress who spoke decent English and explained every dish to us. There is also a lovely open rooftop Onsen. The room is large and very comfortable like an apartment. All of the staff were amazing. Fantastic "