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"Great"

"A modern fairly new hotel which was very clean, safe and a 10 min walk from station. Literally 10 min walk to Matsumoto Castle. We had a view of it from our room. Rooms in the small side (comm in Japan) but fine for us. Beds were very comfortable too. A great value as well. We would stay here again. "

"I would stay here again. Beautiful city and great access. "

"Exceeded expectations. Nice room. Great breakfast. Super onsen. Friendly staff. And free massage chairs. "

"Very cute hotel, old but clean"

"Good"

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."

"Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english."

"Absolutely amazing experience. The room had a Onsen bath on the balcony overlooking the lake. The service included dinner and breakfast in a private room with amazing local food and a lovely waitress who spoke decent English and explained every dish to us. There is also a lovely open rooftop Onsen. The room is large and very comfortable like an apartment. All of the staff were amazing. Fantastic "