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"We are a family of 4 pax. Reached the hotel early and room was not ready, staff was very helpful and make arrangement to shift our luggage to room directly."

"Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt"

"Cute hotel with wonderful staff. Very convenient location."

"Beautiful building and gorgeous view from every window. Wonderful breakfast "

"Large room, great that it offered amenities such as kettle and a fridge. Breakfast was basic but fine. Great location and view from patio was amazing. Beds were fine but the pillow was a bit flat. Staff were nice. Overall happy with the stay. "

"Overall, the stay was great. It’s a beautiful hotel with well kept facilities. The pool and spa are great. The breakfast is wonderful! We had only one complaint: the shuttle to the train station. Upon check out we were asked if we wanted to use it and said yes. It was scheduled to leave 10 minutes later and no one showed up to drive the van. We waited about 15 minutes after it was scheduled to leave and no one ever came. It was at checkout time so the lobby was very busy and we didn’t have time to stand in line to talk to someone at the service desk. We missed the train we originally planned for, took the bus to the station, and it delayed our return trip to Milan. It was a frustrating experience. Overall, the stay was lovely but that was a sour note to end on. "

"It was absolutely perfect. When we arrived, they told us that they upgraded our room and we didn't ask for anything. What a nice surprise! "

"Close to train station. Staff are accomodating esp the reception. We got the family suite and was spacious like a mini apartment. Amenities like bathrobes, slippers are included. "

"up to standard 4 full star hotel which is quite hard to find in Europe and its value for money with its full service and facilities in the hotel. Wide selection of breakfast, many different fruits, pastry and even rice! Free mini bar with softdrinks and beer and fruits too. complimentary shuttle on arrival and departure to the station, very efficient. the room is very new and clean. good restaurant and lounge. Offer cakes, coffee and tea during tea time for all hotel guests. very recommend and will stay there again."