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"Nice"

"Very pleasant experience!"

"Amazing stay"

"Wonderful Hotel. Extremely nice and almost fancy. Front desk was super helpful too and helped us lineup shuttles and tours. Room was very clean and had everything we needed. Great location too that was close to lots of restaurants. We'd definitely stay again."

"The Casa Gangotena was perfection! The hotel itself is beautiful and the staff was gracious and attentive. We stayed in a very comfortable, large room with a spectacular view of the Plaza de San Francisco. We enjoyed breakfast and a wonderful dinner at the hotel and loved that the menu included local cuisine. Plus, the prices were reasonable - we would have easily paid twice as much at home for a meal of the same caliber. You also shouldn't miss a late afternoon cocktail on the rooftop!"

"Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest...

"great location especially if you get a room with a view."

"Great place to stay in Cuenca "