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"This business hotel is safe, beautiful and they take their service seriously. Love that they provide a water bottle refill station. "

"The staff is súper nice. They helped us get súper safe transportation. "

"We were pleasantly surprised by the outstanding location, vintage style, & well-heeled service from every single staff member during our entire stay. Bravo to the management for the training excellence. We looked forward to our delightful breakfast each morning watching the plaza awaken before us & the guards standing sentry at the Presidential Palace. "

"Property was clean and modern "

"Wonderful historic property that has been updated and has both warmth and style. The staff pampered my family and introduced us to Ecuadorian new year traditions on the rooftop terrace with the other guests that was a memorable and unexpected way to ring in the new year. The restaurant is a fabulous showcase of Ecuadorian cuisine and excellent cocktails and fine wine. First class in every respect. I recommend without reservation."

"Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest...

"Beautiful property. Loved the park across the street; a little far to walk to restaurants"

"Buena opción con Parqueo y desayuno "