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Santa Lucia House - Forum

4.0 star property
Cuenca hotel in Downtown Cuenca with free breakfast and a 24-hour front desk

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Santa Lucia House - Forum

Reception
Terrace/patio
Reception
Exterior
Single Room, 1 Queen Bed | In-room safe, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is AED 238
AED 262 total
includes taxes & fees
5 Feb - 6 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

Highlights

Separate sitting area
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Satellite channels
Desk
Daily housekeeping
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets

Double Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, free WiFi, bed sheets

Twin Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Satellite channels
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Vaway Hotel

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Spa
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9.0 out of 10, Wonderful, 44 reviews
The price is AED 273
AED 273 total
includes taxes & fees
3 Feb - 4 Feb
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About the neighborhood

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150

What's nearby

  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Río Tomebamba & Calle Larga - 11 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk
  • Mall del Rio - 6 min drive

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • ‪Negroni - ‬5 min walk
  • ‪El Confesionario - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬6 min walk

About this property

Santa Lucia House - Forum

Upscale hotel located in Downtown Cuenca
Take advantage of free English breakfast, a terrace, and a bar at Santa Lucia House - Forum. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and multilingual staff
  • A front-desk safe, 1 meeting room, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Santa Lucia House - Forum include comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour offsite parking within 1148 ft
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 bar

Family friendly

  • Refrigerator (on request)

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Refrigerator (on request)

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

FORUM Hotel Cuenca
FORUM Cuenca
FORUM Hotel
Santa Lucia House Forum Cuenca
Santa Lucia House - Forum Hotel
Santa Lucia House - Forum Cuenca
Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Is Santa Lucia House - Forum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Lucia House - Forum?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Santa Lucia House - Forum?

Check-in start time: 2:00 PM; Check-in end time: 10 PM.

What time is check-out at Santa Lucia House - Forum?

Check-out is at noon.

Does Santa Lucia House - Forum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 24 per vehicle applies.

Where is Santa Lucia House - Forum located?

Located in Downtown Cuenca, this hotel is steps from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Calderon Park are also within 5 minutes. 14n - Antonio Borrero Station is only a 2-minute walk and Gaspar Sangurima Tram Station is 4 minutes.

Santa Lucia House - Forum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 378 reviews" "
Rating 8 - Good. 69 out of 378 reviews" "
Rating 6 - Okay. 18 out of 378 reviews" "
Rating 4 - Poor. 8 out of 378 reviews" "
Rating 2 - Terrible. 8 out of 378 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, i would stay again. A little variety on the breafast would be nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Xavier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia perfecta, bastante cerca de la catedral y de instalaciones muy bonitas.
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention of the staff very clean nice set up very accessible
Stayed 2 nights in Jan 2025

8/10 Good

Irene Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel well located. The only suggestion would be to get rid off that musky smell in the rooms.
Stayed 3 nights in Jan 2025

2/10 Terrible

Estefany

Stayed 1 night in Nov 2024

2/10 Terrible

Josh

Stayed 1 night in Nov 2024

10/10 Excellent

Maureen, Boise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice old building well taken care of with comfortable beds. Hope to have a nice shower!
Stayed 1 night in Dec 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and friendly and super welcoming. We arrived late at night to a different Santa Lucia and a person from there walked us to the right Forum location.
Stayed 1 night in Nov 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, and excellent housekeeping.
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Stayed 1 night in Oct 2024

8/10 Good

William, Timmins

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old colonial home converted into a boutique hotel. It is quaint and affordable, but don't confuse it with their main Santa Isabella Boutique Hotel which is a major cut above.
Stayed 2 nights in Oct 2024

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Fantastic staff! Delicious incredible breakfast! Great location! Electric generator for power outages. Plenty of hot water. Great WIFI.

10/10 Excellent

Silas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, fantastic people, fantastic free breakfast!
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Imad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house is beautiful and the staff very helpful and friendly
Stayed 4 nights in Sep 2024

10/10 Excellent

Imad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stuff beautiful stay very close to the center and the house itself is wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place with wonderful people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Miroslav, Plant City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little older property , but beautiful inside. Very convenient location . Maybe just upgrade floors. It’s wood floors and really loud when walking on some spots . Other than that very nice stay.
Stayed 6 nights in Sep 2024

10/10 Excellent

Alba

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good neighborhood in the downtown area of Cuenca, it was safe and we were able to walk and go shopping without any fear. The breakfast was excellent and the service was right on point. Darwin and Cristina were very helpful with information about the area. I will definitely stay in this hotel again.
Stayed 3 nights in Sep 2024

10/10 Excellent

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clasic
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staying in this beautiful small property. All the staff members were very helpful and respectful. The room very clean and the bed was comfortable. Very walkable to historic sites. I love this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful colonial house conveniently located near main touristic points in city center. Staff was super friendly and helpful, room was super clean and comfortable, overall a great place to stay
Stayed 2 nights in Aug 2024