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"Property owners agent (Travelnest) decided to cancel my booking without instruction. This caused a payment issue which ended in the property owner making threatening calls in regards to payment and demanding direct payment. This caused untold stress on my family to secure there stay for the second night stay. On top of this the kitchen did not have all of the necessary utensils needed to be able to prepare food, the downstairs toilet isnt fitted securely to the floor, plaster damaged in several...

"An early phone call on the day told us that there was a problem with the toilet flush! But the host was very amenable in giving us the choice of having the house next door instead if we wished. On arrival we chose the original booked house as it had a walk in shower rather than bath and managed to make the faulty flush system work. The communication for key code details was supposed to be 24 hours prior to check in but was only given on the morning. This did not give a feeling of certainty but...