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"We really enjoyed our stays. Staff are all very helpful, friendly and knowledgeable including the shuttle driver and the retail staff. The room, spa services, and onsen are my favorites. My husband enjoyed the free yoga classes and the gym. We both love the plum tea and the beef noodle soup at the bar areas. Will definitely come back and stay again!!! Thank you !!! "

"Great place to stay, the breakfast was amazing "

"This hotel is very nice. One can walk around the lake by simply crossing the street. The meal has many options and there is game room and sauna. We enjoyed it very much. I would definitely return if I traveled back to Sun Moon lake again. "

"We arrived around 8 pm just as all the surrounding dining options closed, unfortunately. This area of Taichung has a gritty feel, not as welcoming, friendly, safe and clean as other places in Taiwan. (So, maybe more like a large North American city that way?) This hotel is gorgeous, the front doors and lobby are totally unique and special. The rooms are clean, modern, very comfortable, beautifully lit. The washroom is exquisite, especially the shower! Staff go way out of their way for you. A great stay. "

"Convenient and nice place"

"Excellent Hotel. Will book again in the future."

"excellent."

"Clean, quite, good breakfast"

"This hotel is fantastic, mattress is good, room is nice and clean. the coffee shop in the lobby makes really good coffee "