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"We stayed in this hotel for 7 nights , it is very beautiful hotel away from the old town but equally not too far with 10 minutes drive from the old town which cost €12 by taxi. The hotel has got two heated swimming pool, right in the front of the beach , breakfast was excellent with wide variety of options, we did half board with dinner which I preferred open buffet as I am fussy eater , and there wasn’t alot of vegetarian options on the ordered menu, the staff everyone were very pleasant and helpful, the suit been serviced twice daily , I was very happy of my choice of the location of the hotel not in the heart of the old town as was my original plan.but slightly away from it ."

"L hotel est tres bien, pas trop loin du centre ville proche de la mer...juste un petite chose le bar n est pas tres cosy...."

"I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated."

"The hotel is superbly located. Breakfast was exceptional and staff were very friendly and helpful. "

"A very good hotel conveniently situated in the centre of Chania. The staff were very welcoming. We have stayed several times before and the high standard remains the same."

"This property was amazing. The staff were especially nice and attentive. The property was a little dimly lit in the evening and the bathrooms extremely dark. Both restaurants offered exceptional food. We arrived for the opening week of the season and it did seem like they could not handle the reservations for dinner. We chose room service for our final night and it did not disappoint. A special thank you to June for looking out for us. Amazing service!"

"Such a delightful hotel! The staff was very friendly and helpful. The breakfast was AMAZING with home-cooked choices and fresh, local meats and fruit. Very clean and well maintained."

"Great service"

"Highly recommended"