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"The staff was so accommodating anytime there was an issue. Very professional "

"Lotte City Hotel Myeongdong offers an exceptional stay with top-notch service and a prime location. The guards and front office staff are incredibly friendly and helpful, going above and beyond to assist guests. The hotel's location is highly convenient, with easy access to nearby restaurants, shops, and train stations, making it ideal for exploring the city. Rooms are impeccably clean, comfortable, and feature stunning city views. A perfect choice for anyone looking for excellent service, convenience, and a welcoming atmosphere!"

"Very convenient place to stay. I wish this hotel had smart TV options though. "

"Excellent service and ideal location. However the room was a little run down and water leaked out of the shower cabinet making the bathroom floor very wet"

"It was simply the best hotel in South Korea."

"The staff were very helpful specially regarding bookings of transportation "

"The room was very beautifully decorated and the kids adored the room. When we checked out today, we asked the reception if we could buy the soft toys in the room, the lady was saying it was not for sale. She then surprised the kids by giving them two small soft toys (from the same theme). I did not notice her name as we were rushing for the airport. Thank you to the pretty lady receptionist for the nice gesture (happened at 5:30am on 28 Dec 2024). "

"Great stay at good price. Everything was good except some noise from protestants against presidence impeachment."

"The room looked exactly like the pictures. I liked the layout of the room where the toilet is in a separate space from the shower area and had its own little sink. I chose to not have my room cleaned daily. The hotel still provided new towels by leaving them neatly, along with water and amenities, in a nice clean bag in front of my room every day. The breakfast, which I paid for along with the room through Expedia for a good price, had a wide variety of options. The buffet included different types of eggs, soups, congee, vegetables, fruits, and cereals. There’s definitely something for everyone. Staff very polite and helpful. Location was exceptional. Right in the middle of Myeongdong with easy access to shopping, restaurants, and night market. Also very close to the airport shuttle and 2 different metro lines. I travel quite a bit and have to say this was one of my favorite hotels given the price to quality (including convenience) ratio. Will definitely stay here again when I return to Seoul. "