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"We loved this hotel and the staff were wonderful "

"Overall excellent "

"Stayed in the penthouse. Very nice base for a family with two children"

"Lovely stay. Friendly staff, clean and comfortable room and excellent spa. Would stay again. "

"Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email."

"Great location though room a little tired. Warm welco e from the team though and woukd stay there again. "

"The hotel was lovely in a fab location the room was delightful clean spacious plenty of towels lush bed fridge iron etc the management & staff couldn’t do enough for you !! And breakfast choices were excellent we didn’t have dinner as we went to see family near by but menu looked very nice "

"Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome."

"upon arrival Christina was very pleasant and helpful checking us in, we later returned to reception to book breakfast, this is time we were dealt with by Charmain, who was also pleasant and helpful. The Room was clean and comfortable for the 3 of us, we used the pool twice, which was a nice treat to have this downstairs , this too was clean and appeared to be well maintained. Overall a good experience all round, will book again if we need to stay in the area again"