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"What an amazing hotel, very convenient. The room was super clean and comfortable, overlooking Keel sq. Breakfast was hearty, a great selection including freshly brewed coffee and juices. The staff on check-in and in restaurant were all very pleasant. I will definitely make this my go to hotel again when im back in the UK."

"Lovely stay large room with jacuzzi bath.massive comfy bed nice and warm Very enjoyable"

"So much to see in the area and the Hotel was in the centre which was a perfect location to walk to the local visitor attractions! "

"Staff was very friendly and helpful. The hotel was clean and in a quiet location. "

"Excellent choice of accommodation for a stay in and around Durham. My son and I were there to visit the university and it was a short bus journey into the city. Similarly a short bus journey from the train or bus station to the property. Very friendly and helpful staff, especially John, who gave me directions over the phone a few days before we got there. Lovely clean room (in a motel style), beautiful comfortable beds and excellent shower. TV, tea and coffee making facilities. Can park right outside room if you came by car. Lovely bar area, and beautiful breakfast options. The fully cooked breakfast was excellent. All the staff were so lovely and welcoming, particularly John who welcomed us when we arrived. Would thoroughly recommend. "

"The service was great and the hotel staff were only too glad to help with anything we wanted "

"I did a last minute booking as I was kicked out from the other inn having they over sold their rooms. Since the late booking, it hasn’t gone through the system, there was a trouble in checking in. Luckily, a male college join in later and helped me to sort out the issue and finally I got a room to stay! "

"An excellent hotel in a convenient location close to the city centre. The room was clean and the facilities in the room to a high standard. "

"Hotel was clean, staff very friendly and helpful, Mandy the receptionist was full of local knowledge and even got the little one an Easter egg!! Her dog Sydney was lovely too!. The food was excellent value for Money and great quality too, we will definitely be returning again next year for Easter break, this is a hidden Gem, Customer service in all areas was amazing."