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"Most of the staff were extremely professional and very friendly. There was one staff in the restaurant who was outstanding. Her name was Joelle. There were 2 hostesses who acted like they were above everyone, including guests and staff. They seemed to always be counseling staff in front of customers. They need to be counseled on supervising skills, if that was what they were doing. We were there for 2 weeks, so we were very aware of what was going on.the front desk staff and cafe staff were excellent too. We were sad to leave."

"Great stay before early morning flight. Second time we have stayed there "

"We have stayed at this hotel twice before and remain totally satisfied with it. Easy check in, nice room, fantastic breakfast."

"Comfortable bed, luxurious bedlinen"

"A great airport hotel, with everything you need "

"Lovely hotel and the staff are top notch helps us out majorly after being let down by an air BnB host , room was excellent, clean and tidy no faults from us !"

"Excellent hotel. Lovely staff. Great VFM. Superb location for DLR, Tube and Elizabeth Line. Excellent for Canary Wharf and all amenities. Great dock side location. Excellent for London Docklands Museum. "

"Easy and convincing "

"This is an amazing place to stay and the reception staff were so friendly and helpful. The bed was comfy and the kitchen area was very useful to have. It is in a great location near to Tower Bridge and easy to get to other visitor attractions. Would highly recommend. "