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"A beautiful hotel near the river and across from the train station, yet far enough so there’s no noise. We loved our stay here. The onsen was fabulous, for theee people the room was spacious. A perfect place"

"Really comfortable and convenient "

"Beautiful and traditional. We had the outside onsen room and it was so cozy"

"Near the Odawara Castle and close to the Odawara Train Station. Lots of restaurants and shopping in walking distance. "

"The staff are very helpful. Shuttle bus offers a great deal of convenience. "

"Gorgeous property. Both the room and public baths were well kept and clean. Our stay at TEN-YU was the highlight of our trip. The free icecream bars were a fun, extra bonus to our stay. Well worth the stay! "

"The hotel, staff & the food are exceptionally good! We’ll definitely go back again! "

"Good"

"The private onsen was amazing, refreshing, and relaxing. The 12 course breakfast and dinner was delicious. We stayed 2 nights and had the shabu shabu hot and crab dinner the next. The staff was superb. All our needs were met and exceeded customer service. The whole place was clean and quiet. Perfect for celebrating our 25th wedding anniversary. This experience was a very memorable one. Thank upu Hakone Airu. We hope to be back again very soon. "