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"Great hotel in peaceful area. Easy to walk to from the rope/cable cars. I didn’t realize that the photo of the hotel with the pool that has sitting area in a circle is not a pool, it is just a water feature/fountain with a hot foot bath on the side. Also the spas here are gender separate and traditional onsen with no clothing allowed. They have spa service onsite but it fills up quickly. We got to enjoy the 2 massage chairs for free, which we absolutely loved. Our room had a private onsen bath on the balcony which was great!! It was only big enough to fit 1 person, FYI. Buffet dinner included alcoholic beverages as well. Thank you for a great stay!"

"Fantastic staff. Free shuttle bus from/to Odawara station. Very organised. Stunning spacious room with wonderful amenities. River view and private onsen beautiful. Public footbath and onsen (swimwear required!). Great location for using Hakone Free pass - there is even a quiet, walkable 20 minute shortcut to Gora train, funicular/cable car station if you are fit enough for lots of steep steps and want a lovely leafy walk! Restaurant in the evening was great- a little suited to western tastes including vegan. There is also a convenience store opposite the driveway. "

"Other than transportation. Everything was excellent. Great food "

"Enjoyed 2 nights with delicious breakfast at this very comfortable hotel. 2 minute walk to train on flat terrain. Stay in hotel, 2 wings and you'll be close to everything like snacks from 3 to 7 and alcohol and dessert from 7 to 10 pm. Unlimited drinks like water, soda and tea. Masseuse is excellent!"

"best hotel i ever stayed at. period"

"This hotel punches above its 3 star rating - its very clean, comfortable, convenient and the staff are very friendly. The laundry facility is also great."

"Amazing"

"Gorgeous rooms and garden! I didn’t want to leave it was so beautiful and everyone was so kind and accommodating! "

"Feel comfortable and relaxed "