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"Every staff member I interacted with was so genuine, pleasant, and welcoming - the customer service was outstanding! "

"Booked the deluxe double room which exceeded my expectations. A visit to the top floor spa is a must ⭐️⭐️ ⭐️⭐️"

"Amazing stay will defo be coming back. "

"Hotel close to centre, room was small but nice and bathroom was clean. Car park close by is expensive for a day £17 for 24hours. Would stay again but park elsewhere"

"Impressed all round. Will be back for sure "

"Staff couldn't do more. Room was clean, tidy however slightly dated. That said, it represented excellent value for money."

"Lovely hotel but tired looking. Room very hot & I don’t think one thing matched in the bathroom however bed was really comfy & staff friendly. For what we paid in Central Cardiff it did the job but definitely not a luxury hotel if that’s what you’re after."

"We were going to a gig at the arena opposite. The hotel was ideally situated for this."

"Lovely rooms and the shower was amazing! Great location in Cardiff and the staff were all so friendly. Definitely recommend having the breakfast. "