The Parkgate Hotel

4.0 star property
Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa

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Photo gallery for The Parkgate Hotel

Exterior
Infinity pool
Reception hall
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
The current price is AED 390
AED 468 total
includes taxes & fees
24 Feb - 25 Feb

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Junior Suite

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Bathrobes
Hair dryer
Electric kettle
Desk
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Desk
Mobile key entry
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Desk
Mobile key entry
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Bathrobes
Hair dryer
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Bathrobes
  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Electric kettle
Desk
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Principality Stadium - 2 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff International Arena - 8 min walk
  • Cardiff Bay - 16 min walk
  • Cardiff University - 19 min walk

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

Upscale eco-certified hotel near Principality Stadium
Located close to St. David's Hall and Cardiff Castle, The Parkgate Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a body wrap, a manicure/pedicure, or a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at The Sorting Room, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), massage treatment rooms, and a 24-hour front desk
  • A banquet hall, a front-desk safe, and an elevator
  • Meeting rooms
  • Guest reviews say great things the dining options, breakfast, and overall value
Room features
All 169 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 28.00 for adults and GBP 14.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Sorting Room

Things to do

  • Fitness center
  • Full-service spa

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service

Business services

  • Meeting rooms - 3

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 44
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Parkgate Hotel?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Check-out is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 5-minute walk of Principality Stadium, St. David's Hall, and Cardiff Castle. Cardiff International Arena and Cardiff Bay are also within 1 mi (2 km). Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

The Parkgate Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1245 out of 1632 reviews
Rating 8 - Good. 218 out of 1632 reviews
Rating 6 - Okay. 101 out of 1632 reviews
Rating 4 - Poor. 36 out of 1632 reviews
Rating 2 - Terrible. 32 out of 1632 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service
Very central and spacious rooms. Staff were fantastic and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice syle hotel that was in an ideal location in the center of Cardiff, room it self was really nice, as was the bed and shower etc, breakfast was lovely with everything u would need. Highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. Friendly, clean and stylish. Can’t fault our experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with unique rooms for the city centre. Staff are helpful and welcoming. Perfect for a city getaway.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is as good as it gets xx
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 3 nights in Jan 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely food, easy access to the shops would definitely stay again
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay and meal in The Sorting Room. Will definitely be going back.
Stayed 2 nights in Jan 2025

6/10 Okay

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely staff. Noisy drains and boilers....standard no VIP rewards
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with very friendly staff. A lovely place for a full service experience in the lovely city centre of Cardiff.
Stayed 5 nights in Jan 2025

10/10 Excellent

William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, all the staff we encountered were excellent. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Wayley

Stayed 2 nights in Jan 2025

10/10 Excellent

Wayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff were amazing and helpful. The room was very nice. Would definitely come back to this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was beautiful and the rooms were fantastic. The spa was nice and the location is perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Rhys

Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkgate is a great place to stay for a day or two in Cardiff. Walking distance from Cardiff Market, Castle and high street. Great food options and shopping nearby. The staff was great and very helpful. The spa (which is a separate business located in the hotel) wasn’t our favorite but the hotel itself is great. Definitely recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior, very comfortable stay and super friendly and welcoming staff. Lovely breakfast - everything you need. Only thing that would make it even better is a mini fridge in the bedrooms :) absolutely staying again!
Stayed 1 night in Dec 2024

8/10 Good

ranjith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near nice restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and fantastic concierge who was very helpful and full of information.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024