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"We traveled there with our young kids from Canada, and honestly, it was one of the best experiences we’ve ever had. From the moment we arrived, we were blown away by how welcoming and kind everyone was. The entire place was absolutely spotless — you could tell they take a lot of pride in keeping everything clean and comfortable. The breakfast each morning was incredible and truly worth every penny — fresh, delicious, and full of variety. And the spa… it was out of this world! So peaceful, luxurious, and the perfect way to unwind. Everything about our stay exceeded our expectations — from the atmosphere to the service to the small thoughtful touches everywhere. It’s rare to find a place that feels so special, but this one really does. We’re already looking forward to coming back!"

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"Great area. Great staff. Great room."

"Generally the hotel is super clean, Employee are very kind and willing to help whenever we ask Breakfast Buffet was very high quality Especially Public bath was very clean and well organized "

"Excellent service. Friendly staff. Daily breakfast buffet was delicious. Clean rooms. Staff doesn’t speak much English but they do their best to communicate and help :)"

"Beautiful hotel."

"Clean"

"This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless. "

"Has onsen(hot spring) on second floor of hotel. Excellent breakfast. Close to tourist attractions of kawagoe "