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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a 24-hour front desk, steps from Saitama Super Arena

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Photo gallery for Hotel Metropolitan Saitama Shintoshin

Executive Twin Room | Down comforters, pillowtop beds, in-room safe, blackout drapes
Exterior
View from property
Executive Twin Room | Living area
Cleanliness standards

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is AED 247
AED 275 total
includes taxes & fees
23 Apr - 24 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Single Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Single Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Triple Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Semi Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
Private bathroom
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area

Executive Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Pillowtop bed
Bathrobes
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Semi Double Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Executive Twin Room

  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Double Room

Free toiletries, hair dryer, slippers, electronic bidet

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Superior Single Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Down comforters, pillowtop beds, in-room safe, blackout drapes

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081

What's nearby

  • Saitama Super Arena - 1 min walk - 0.2 km
  • Nack5 Stadium Omiya - 4 min drive - 4.2 km
  • Omiya Park - 4 min drive - 4.2 km
  • Railway Museum - 5 min drive - 4.6 km
  • Omiya Bonsai Art Museum - 6 min drive - 5.6 km

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Haneda Airport (HND) - 79 min drive

Restaurants

  • ‪さいたまスーパーアリーナ - ‬10 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪青蓮 さいたま新都心店 - ‬8 min walk
  • ‪カレー食堂心 - ‬1 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

Hotel near Saitama Super Arena
Located close to Nack5 Stadium Omiya and Omiya Park, Hotel Metropolitan Saitama Shintoshin provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site restaurant, カフェ クロスヤード, offers breakfast, lunch, and light fare. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A vending machine, a 24-hour front desk, and ATM/banking services
  • Luggage storage
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 157 rooms feature comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with toilets with electronic bidets and free toiletries
  • LED light bulbs, refrigerators, and heating

Languages

English, Japanese

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3,300 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • カフェ クロスヤード

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Self parking fee: JPY 3300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Frequently asked questions

Is Hotel Metropolitan Saitama Shintoshin pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Metropolitan Saitama Shintoshin?

Self parking is available for JPY 3300 per night.

What time is check-in at Hotel Metropolitan Saitama Shintoshin?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Metropolitan Saitama Shintoshin?

Check-out is at 11 AM.

Where is Hotel Metropolitan Saitama Shintoshin located?

Located in Shintoshin, this hotel is within 2 mi (3 km) of Saitama Super Arena, Nack5 Stadium Omiya, and Omiya Park. Railway Museum and Omiya Bonsai Art Museum are also within 3 mi (5 km). Saitama-Shintoshin Station is only a 2-minute walk and Yonohommachi Station is 24 minutes.

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Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 401 out of 599 reviews
Rating 8 - Good. 164 out of 599 reviews
Rating 6 - Okay. 23 out of 599 reviews
Rating 4 - Poor. 5 out of 599 reviews
Rating 2 - Terrible. 6 out of 599 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for attending events at Saitama super arena.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

I attended an event at the super arena. Absolutely amazing location for train station and event.
Stayed 2 nights in Jan 2025

8/10 Good

Sherwin Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Gia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Room was very clean and all amenities were provided in the room. Very good location, the hotel is closed to the train station, cocoon city malls, convenience stores and many restaurants. Front desk and restaurant staffs were very polite and helpful. We will definitely book this hotel again on our next trip to Japan! ❤️
Stayed 4 nights in Feb 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2025

6/10 Okay

??

Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Tatsuya

Good quality and very comfortable.
Stayed 3 nights in Jan 2024

10/10 Excellent

May Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Service very good! Very near to TRAIN STATION… outside of the hotel only! Very clean.. very safe.. perfect for me! Can keep our luggage after check out! Thanks a lot!! Will come again…. ❤️😁
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Metropolitan Saitama Shitoshin
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Stayed 1 night in May 2024

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities
スーパーアリーナ利用には最高です
Stayed 1 night in Apr 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとにかく良かった！遅くチェックインした時も荷物を預かってくれた時も心からの対応してくれて嬉しかったです。
Stayed 1 night in Apr 2025

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

YOSHIFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋から線路が見えるのでいつでも🚃が見られて子供に最高のロケーションでした。 また泊まりたいと今から言われている。
Stayed 1 night in Mar 2025

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities
さいたまスーパーアリーナと駅から近く、便利
Stayed 1 night in Mar 2025

10/10 Excellent

Takahashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
かなり良かったです
Stayed 1 night in Mar 2025

10/10 Excellent

reiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様が素晴らしい
Stayed 1 night in Mar 2025

2/10 Terrible

??

Stayed 1 night in Mar 2025

10/10 Excellent

maya

Liked: Staff & service, property conditions & facilities
遅い時間でのチェックインでしたが、丁寧にお迎えくださりありがとうございました。お部屋も清潔で静かでよかったです。 スタッフさんの笑顔が見えたらもっと嬉しかったかな。
Stayed 1 night in Mar 2025

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

takada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
内部は清潔でスタッフの対応も良かったです。 また、駅がすぐ近くで場所も良かったです。
Stayed 2 nights in Feb 2025

8/10 Good

Asuka

Liked: Cleanliness, staff & service, property conditions & facilities
朝ごはんがとにかく美味しいです。埼玉県産のお野菜などをふんだんに使っています。小さなお皿に盛り付けられているので少しずつたくさんの種類が食べられます。ここで和紅茶を初めて知り毎回楽しくいただいています。 お部屋もこじんまりとしているものの水回りがとてもきれいで居心地がいいです。 しいて言えば駐車場がもう少しリーズナブルだとありがたいです。
Stayed 1 night in Feb 2025

10/10 Excellent

io

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025