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"Very close to Yu Garden, subway station is just across the street, just one stop to Nanjing road. Room was very clean, staff was friendly. Overall very good experience. "

"It was a great stay for families. Very close proximity to people square and different malls. Very clean and well maintained. My family had a really great stay here and would love to stay at this hotel again. Thank you."

"Good location. Easy access to Nanjing dong ru. "

"Had a 10 night stay in Swissotel Grand Shanghai and enjoyed the great service throughout. All their service staff were very warm and friendly. The hotel itself is a little dated, given its an old building, but relatively well maintained. Our original room window wasn't able to close properly after we ventilated the room, the staff quickly accepted our request for a room change and even upgraded us to a slightly better room at no charge, and gave us free breakfast to go with for our remaining...

"Pretty smooth experience :)"

"Great place and location."

"Good location but maintenance is poor!"

"Modern lobby; good size room; friendly staff "