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"Much thanks to Johansson and his staff, who provided warm, friendly professionalism during a busy and challenging time. Thanks also to Steven at check-in, and the entire staff at the gym, lobby, and 17 for the gracious service."

"Great"

"Beautiful place, very clean, great room, well organised hotel, 99% of staff very happy to help it was fantastic to see, only one morning chief grumpy & rude however it’s no reflection on the rest of the staff they were fantastic. Reasonable choice of food for dinner however the steak we ordered was tough which should not happen in a classy place like the Grand Central Hotel plus the beer a little on the warm side and red wine should not be chilled in fridge only kept on the self. Nowhere is 100%...

"Fantastic hotel in a great location. Near metro, shopping, restaurants. The breakfast was awesome. The staff was friendly, efficient and accomodating.Rooms were updated and comfortable."

"We stayed one night. Overall great experience. Great location. Minutes walk to the Bund. Across street from the financial center and 15 minutes to Yu Garden. Staff were professional and helpful. The restaurant had a great view and food was very delicious. A nice gym facing the bund. The room is clean; although a bit old. However, the bathroom is very spacious. "

"Great location, nice staff"

"Great hotel for tourist to Shanghai - location on The Bund and friendly, helpful staff all contribute to our good experience."

"Very clean and excellent location. Perfect for a weekend getaway in Shanghai. The buffet breakfast was fantastic. Nutritious options available for a busy traveller on the go. "