Find Hotel with a Concierge in Puerto Carrillo

"We really enjoy our stay at this hotel. The rooms are basic but clean and comfortable, with all you need for a family vacation. This is a small hotel with a great pool and outstanding service. It is still in the final stages of a renovation but very few things are still being completed."

"This is a very good hotel with excellent and attentive staff. However, the overall management shows a lack of knowledge in basic hospitality standards. For example, there is moss in the pool, overly soft mattresses that become very uncomfortable, and staff members like the security guard and gardener are tasked with repairs. The lowest point is the food. Most dishes have an unpleasant taste of rancid oil, and the fruit is of poor quality. This is a crucial moment for the hotel to address these...