Search Resorts in Pueblo Tapao

"Beautiful Hotel, great Breakfast "

"I asked to pay for a room upgrade one week ahead. I was told it was not possible without canceling my current booking and being charged the full stay. When I arrived at the property i was giving a room with 1 missing door because it broke the week prior and the main slider (floor to ceiling) would come of the hinges. If the hotel knew there was a broken door i should had been notified. I walked to another cabin the next day after i checked in to look if there cabin was the same. I took a video....

"Esta transacción fue una estafa. Cuando llegamos la propiedad estaba cerrada. Llamamos al teléfono de servicio al cliente y nos informaron que contestaban en Chía, Cundinamarca y esta finca hotel estaba cerrada desde antes de la pandemia. Queremos la devolución del dinero. "

"The best: the hotel staff, friendly and helpful. To improve: Called our attention lack of simple things as a closet or hangers in the room ( we stayed for 2 days and had to hang clothes on doors and windows handlers), or a curtain on the room door, made of translucid glass, to protect you from the sun entering very early (lighting all the room whether if you like or not)."