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"The hotel was fantastic. "

"Paid for club rooms which meant high floors with great view of Shanghai. Excellent service from staff. Good international breakfast spread - rather crowded on some days so need to be early (8am) or risk having only 1 or 2 seaters"

"Friendly staff "

"Easy access to shopping areas "

"The staff were very helpful, respectful, friendly and detail attentive. They were always providing the first rate service - just everyone! I am very much impressed by their eager to meet the needs of the guests. I’d like to mention Nilo in particular. When we were checking out, there was a small issue. He was so patient and helpful. He went extra ways to help, always smiling! The facility is a bit old, with places showing some wear and tear (for example, the carpets may not be the cleanest). But the location of the hotel is superb and the price is reasonable for a five-star hotel. "

"I stay at grand Hyatt every time in Shanghai. Immaculate room with wonderful view. "

"It was a great stay for families. Very close proximity to people square and different malls. Very clean and well maintained. My family had a really great stay here and would love to stay at this hotel again. Thank you."

"Nice stay"

"Beautiful hotel. "