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"Customer service especially in the food are. (Breakfast morning). Cleanliness although there are days that there was no service room attendant. I didn’t like there’s one day, I had been waiting in customer service but they are not paying attention to the Guest. Until one down attendant noticed me and assisted me to the other side of the service desk (concierge) to help me out. But overall, it’s still a great Hotel where I can see myself to stay in the near future."

"The cafe downstairs is great food, best one of the best Filipino breakfast I’ve had and lve been in and out of the country since the 1980.. can’t go wrong. Hehe "

"Two bedroom suite was outstanding. Plenty of room and loved the windows. Needed another room a week later but all booked up. I had to book elsewhere, going to be hard to surpass our stay here."

"Excellent and friendly staff. Lots of dining options "

"excellent location!"

"Alwsys good everytime we stayed at malayan for staycation. But i was bamout my daughter not included nomore for free breakfast because shes a little taller but its all good we have fun."

"everything was great! Service of overall staff was excellent. I stayed for about 2 weeks and i got the same service. Hotel is old but it was well kept so some structures can be a bit outdated but cleanliness is really all that matters to me and their cleanliness is five star. THank you for making my stay wonderful =)"

"Clean rooms. Staff is friendly and provided support when needed. Provided extra towels and amenities when requested. They also had shuttle service to nearby malls which was convenient. There's a Lawson and 7-11 nearby. Our housekeeper Fred was excellent as well. Great stay overall! Thank you!"

"Qin was excellent with our check in and check out. Hotel was great, however its room decor as well as the spa area are in need of some minor updates "