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"Overall, staff exceeded expectations in delivering excellent customer service however, looking forward to seeing improvement in rooms like changing the carpet would be better! "

"Back to the Carlton City. Still a lovely hotel, perfectly located in Chinatown, very helpful staff and extra large room. Only one thing i recommend to get rid of the floor carpet in room and put wood as a bit smelly. "

"Excellent location "

"Awesome "

"Stayed on the 15th floor of this clean and well-maintained hotel with an amazing view. The hotel is clearly designed with business travelers in mind, offering a modern and professional atmosphere. One of the highlights was the beautifully designed pool overlooking the city of Singapore, surrounded by lush greenery that made it feel like a jungle oasis. The greenery extends to the surrounding area, making it a lovely place to take a stroll. The staff were attentive and helpful, addressing a...

"The room is small so it is best used for rest/sleep. But this is very appropriate because there are 5 star hotels, and inexpensive hawker/food halls for entertainment and dining, within walking distance. There is no bath but the hot water shower is amazing. May, at the front desk, is very resourceful and helpful."

"Staff go out of their way to be helpful. Very quirky hotel."

"The location is convenient. Staff is very friendly and helpful. Room is clean. Except for some ants crawling around which the staff had tried very hard to rid. I’m happy to be here. No complaints. :)"