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"The hotel was super clean and nice, restaurant was good for breakfast, location was perfect. "

"I stayed at this hotel for almost three months, and I would rate both the hotel and the room at a B-. The property is starting to show signs of age. The best thing about my stay was that my room was located at the far corner, offering a nice mountain view, which made it quieter. Keep in mind that the other side of the hotel is under construction, so noise could be an issue if you plan to stay long-term. I would rate the hotel staff a B as well. They need improve in customer service, and a bit more friendliness, like a smile, could make a positive difference. One suggestion for the hotel: It would be great if they could send a text message once the room cleaning is done. There were times when I had to wait a long time at the shopping mall for the room to be cleaned. I did use the emergency medical services once for a friend, and the staff was very professional and helpful. I was impressed with that team."

"A nice hotel with friendly staff and at a convenient location."

"Good "

"convenient location"

"Excellent stay at novotel city gate hotel.."

"Convenient and save more time for my trip"

"Very convenient for transportation, subway in front of the building, shopping one block away from the hotel, foods all around "

"Nice"