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"We spent a week in the newly opened Axel Hotel in Bilbao. Our choice turned out to be perfect in every possible way. The staff in every area is outstanding, friendly, smiling, accommodating from the Reception to kitchen/bar staff, housekeeping. It is hard to name all but wanted to thank Luz for her big smile and attentiveness each morning during breakfast. She picked up on my husband’s birthday and the hotel arranged a birthday greeting and a gift that was left in our room. The breakfast is a treat. The room is spacious and well equipped. The bathroom with rain shower is a delight and separate WC is ideal. The king bed was very comfortable. The location is ideal, as located close to public transport, walkable to nearly everything, and on the river Nervion. Behind the hotel is Abando with the museums and across the bridge is Casco Viejo (old town). A wonderful location. "

"Great location, very nice hotel. I would certainly come back again"

"Great location and staff"

"The staff weee very helpful. The room was very clean. Easy walk to the old town, bus stops etc"

"Lovely hotel in the heart of the old town. Perfect location. "

"Great staff cleaning good nice spacious room comfortable bed"

"This place is great. Central in old town, close to metro, tram, the cathedral, the Ribeira market, and in a very lively area with restaurants and bars (pinxtos!). I accidentally loaded the Bilbao transit card with too much credit, so I used the tram to go where I would normally walk to (eg the Guggenheim) and I'm thankful the Arriaga tram stop was a 2minute walk from this place. The bldg felt secure, code needed to enter the bldg, the elevator, and the room. The property was very new and clean. Noise insulation was good. Would stay again."

"Great location and clean tidy comfortable accommodation"

"Great experience with the family "