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"Stayed at Harbor hotel for one week. The hotel was exceptionally clean. Check in was very smooth with the assistance of Susie. The hotel is conveniently located within walking distance of shopping, restaurants, groceries and to be able to get a taxi to take us wherever we wanted to go. We are seniors .We did not rent a car. There is a casino on the ground floor for anyone who wanted to try their luck. All staff that we met were very friendly and accommodating. The room was cleaned everyday and towels and supplies were replenished in a timely manner.We booked the room with a balcony and with the harbor view so that we can relax during the night sipping our tea and enjoying the view of the harbor with the opening and closing of the Emma bridge and looking at the water etc. We were disappointed that this did nott happen and was not possible because from the balcony floor was the roof of the restaurant and solar light panels were placed on this which obscured the view of the harbor that we thought we would see as was advertised online when we made our choice of the room. The view from the balcony was the buildings across the bridge. Please note that all the rooms on the second floor for which a balcony is advertised has this problem. We addressed this at the reception desk and the person said that they would try to move us to the third floor but this did not make sense for us because all the upper floors did not carry a balcony. They just have a window view. Be careful when booking"

"It was a good experience loved the welcoming gift beach bag loved the eco friendliness by having the recycle bins even in the rooms loved having sunblock along the beach and the accessibility of sea aquarium . "

"The staff was very professional and helpful! "

"We loved our stay"

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"The food and drinks were amazing and there was always something to do for the kids. Had some really nice activities for adults in the night as well. I think the specialty restaurants should be on a first come first serve basis instead of reservation, because alot of people reserve and dont show up and rob others the opportunity to participate, or have some of the options from the specialty restaurants in the buffet, so you won't lose out if you dont get a reservation."

"amazing property and would absolutely come again. it was worth it to opt out of all inclusive because the restaurants weren’t even that expensive and the food was great. very conveniently located next to the floating bridge as well. "

"This all inclusive hotel is very pleasant. Very family friendly, we all loved it. My son loved the water park. Great food options and great restaurants. Highly recommended. "

"The property is beautiful and is well kept. Unlike other reviews I have read, the staff was attentive and friendly. It does take a while for service, but that is everywhere on the island. It is a relaxed atomsphere. I found if you were kind and friendly, then you will be treated the same. Our housekeeper had our room stocked. I cannot wait for our next trip back to Kontiki."