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"Matsumoto, nearby the train station is a delight! This hotel is just a few minutes walk and there are dozens and dozens of places to shop and eat nearby. The hotel is super clean and the staff is excellent. What a great stay!"

"Location, Room space, amenities, near to station are the reasons to refer friends to stay here."

"Japanese business hotels offer small, clean, affordable rooms. These are great for internationals who want to meet Japanese people. My sibling Americans sometimes complain about small rooms. Large rooms are available at luxury hotels, but you cannot find better service than the service you receive at business hotels. Dormy provides great quality at affordable rates. "

"Our best hotel experience in Japan ever. The natural mineral water onsen bath was incredible, with a view of snow-capped mountains. Would definitely return here. "

"When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!"

"We were made to feel so welcome here and would love to stay again. The hosts were wonderful, so friendly and made this an unforgettable stay in an incredibly beautiful location. Would highly recommend!"

"Location, services and room were great. Lots of food selections at breakfast. I chose a room with washing machine but later realised that there’s no dryer in the room. They compensated that by providing lots of hanging facilities in the room and so it’s all ok. "

"It was a very busy hotel. The hotel staff were very helpful and amazing with our requests as well as our early arrival for storing the luggage for the afternoon. Well done!"

"Best thing in this hotel is sky spa - or onsen on 12th floor overlooking town and motorway! Very fascinating and relaxing watch, soaking on hot water after full day walking! Lawson and 7-eleven just outside the hotel, several dining options within 5min walk. Hotel itself is quite dated and feels old, but sky onsen and breakfast makes up for it. Stayed one night in May 2025. "