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"The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc. "

"Staff are super friendly."

"The room is modern and clean. It is just next to the JR Kumamoto and hence very convenient when travelling with many luggages. Kumamoto's transport is mainly by bus or tram. Hence, not convenient to travel to other hotels that are far away as no space in the trams."

"Spacious room, good breakfast."

"Good location and service."

"The hotel is conveniently located next to Sakura machi mall with lot of dining options. There is also a park next to it and in holiday time they put a Christmas market. The roof top onsen is the most important part, relaxing and fun. They offer free ramen and popsicle. "

"The breakfast buffet was a cut above normal and definitely worth paying for."

"This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic."

"Everything is quite perfect except that the parking was not made known bwfore arrival. Had to spent time to look for parking and paid higher fee because the place that we parked has no tie withthe hotel."