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SOTETSU GRAND FRESA KUMAMOTO

3.0 star property
Hotel with a 24-hour front desk, a short walk to Sakura Machi Kumamoto

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Photo gallery for SOTETSU GRAND FRESA KUMAMOTO

Exterior
Down comforters, blackout drapes, free WiFi, bed sheets
Reception
Reception
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AED 342
AED 376 total
includes taxes & fees
14 Mar - 15 Mar

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Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 17.2 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 21.81 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 29.65 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 21.81 sq m
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Connecting Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Connecting Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 21.81 sq m
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 17.2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
  • 29.65 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 23.44 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
  • 23.44 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 21.81 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double Room, Non Smoking

Highlights

Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Down duvet
Shower/tub combination
Hair dryer
Bidet
  • 22.36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin-Non-Smoking（2 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin-Non-Smoking（2 Adult）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smoking（2Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（2Adult）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin-Non-Smoking（3 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Twin-Non-Smoking（3 Adult）

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double -Non-Smoking（2 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double -Non-Smoking（2 Adult）

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double -Non-Smoking（1 Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Superior Double -Non-Smoking（1 Adult）

  • Sleeps 1
  • 1 Queen Sofa Bed

View all photos for Interconnecting Twin Non Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Interconnecting Twin Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Comfort Double Room-Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Comfort Double Room-Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room-Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin -Non-Smoking（3Adult）

Down comforters, blackout drapes, free WiFi, bed sheets

Deluxe Twin -Non-Smoking（3Adult）

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Double Room-Non-Smoking

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807

What's nearby

  • Sakura Machi Kumamoto - 6 min walk - 0.6 km
  • Kumamoto-jo Hall - 7 min walk - 0.6 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 14 min walk - 1.2 km
  • Kumamoto Station Tourist Information Center - 3 min drive - 2.7 km

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 54 min drive

Restaurants

  • ‪花樹 - ‬1 min walk
  • ‪ミスタードーナツ 熊本下通りショップ - ‬1 min walk
  • ‪餃子屋弐ノ弐下通店 - ‬1 min walk
  • ‪羊肉酒場悟大熊本下通店 - ‬1 min walk
  • ‪Chemin d'infinit - ‬1 min walk

About this property

SOTETSU GRAND FRESA KUMAMOTO

Hotel near Kumamoto Castle
Close to Sakura Machi Kumamoto, SOTETSU GRAND FRESA KUMAMOTO provides amenities like dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-in, and smoke-free premises
  • Luggage storage, a front-desk safe, and a vending machine
  • A 24-hour front desk and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 247 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 32-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1500 per person
  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Mobile key entry
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay, and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto

Frequently asked questions

Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SOTETSU GRAND FRESA KUMAMOTO?

This property doesn't offer parking.

What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?

Check-out is at 11:00 AM.

Where is SOTETSU GRAND FRESA KUMAMOTO located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Shinshigai Shotengai and Sakura Machi Kumamoto. Kumamoto Castle is 0.7 mi (1.1 km) away. Fujisakigumae station is 16 minutes by foot and Kumamoto Station is 29 minutes.

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SOTETSU GRAND FRESA KUMAMOTO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1086 reviews
Rating 8 - Good. 241 out of 1086 reviews
Rating 6 - Okay. 38 out of 1086 reviews
Rating 4 - Poor. 5 out of 1086 reviews
Rating 2 - Terrible. 10 out of 1086 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nozomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel Step up from business hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Tze Kwan Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for shopping and dining
Stayed 5 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Hotel was centrally located. Breakfast was good. Overall a good stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Kwan Pak Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel location, close to the food and attractions.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lynette Kim Choo

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
Stayed 2 nights in Nov 2024

8/10 Good

florence

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 3 nights in Sep 2024

8/10 Good

Jungoak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kumamoto 4 days
Centrally located. Served our needs well. Breakfast was goid. Location great.
Stayed 4 nights in Nov 2024

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great, a lot of shopping and eating place around the area.
Stayed 2 nights in Nov 2024

8/10 Good

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality hotel
High quality hotel
Stayed 1 night in Jul 2024

10/10 Excellent

nina

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but wasn’t offered anything for vip.
Stayed 6 nights in Jan 2025

10/10 Excellent

CHU KIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel overall is very good, compare the room size it was quite big in Japan, and the amenties provided are enough, downstairs there two two convenient store, parking place is just one minute walk, you can get a discount card from hotel staff if you park your car in the designated parking place. I will choose this hotel again when I visit Kumamoto next time
Stayed 5 nights in Nov 2024

10/10 Excellent

Kin Yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valued stay
Clean and tidy.
Stayed 2 nights in Aug 2024

6/10 Okay

Siu Tsui

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is near different shops and restaurants. But the breakfast is novery tasty.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayasheelan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nights stay.
I had a very pleasant stay for 3 nights. The check-in process is slow. Something can be done about that though.
Stayed 3 nights in Oct 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall above average.
Stayed 1 night in Aug 2024

10/10 Excellent

chi lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

WICKRAMASINGHA HEWAGE S D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Wee Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public parking, convenient stores and shopping street is less than 3 mins away from the main door of the hotel. A good variety of toiletries are available at the hotel reception area. We can take whatever that we needed without any waste. The room and toilet are clean and spacious. The beds are comfortable. It is a plus point to have the connecting rooms available for our family. While they do not have a wide variety of food choices for breakfast buffet, the food is tasty with some Kumamoto local dishes available for us to try. Check out their official site to have a feel of the breakfast.
Stayed 1 night in Nov 2024

4/10 Poor

Michiko

Liked: Cleanliness, staff & service, property conditions & facilities
i just personally could not sleep well, neither could my colleague.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are professional and helpful.
After 3 days of the hotel room checked out, my husband found out that he had left a wedding ring in the room, I rang up and contacted the hotel, the staff called Airi ANDO, replied promptly that the wedding ring was found and still keeping it for us, she also arranged a shipment service for delivering the wedding ring to my home in U.K. It was amazing and thanks for all staffs in this hotel who are such professional and helpful. We will definitely be returning to this hotel again for our next stays in Kumamoto.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Size of room was enough but no complimentary water bottle
Stayed 2 nights in Sep 2024

10/10 Excellent

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
凄く良かった
Stayed 1 night in Mar 2025

10/10 Excellent

toshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 2 nights in Feb 2025