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"It was a wonderful place for our family to enjoy Christmas. The suite with loft was perfect to give our kids extra space. The staff was very kind and helpful with all requests, from hiking suggestions to dinner reservations."

"The staff was excellent. They went above and beyond to make sure our stay was special. The room was clean and very spacious with a great view of the mountains. The breakfast was amazing and the afternoon tea was just what we needed after a day out. Will definitely stay again. We highly recommend it. Oh and did I mention it's close to the train station and they offer pick up service."

"Fabulous "

"Very efficient pickup and service. Would recommend. Nice balcony and view of the Matterhorn in room 103"

"Super helpful, friendly staff! Boot drier room, ski storage, close to the main street, train station and ski lift. Highly recommend."

"Warm clean room with towels and comfy bed. Bathroom on ground fllor"

"Clean and beautiful room, great housekeeping, close to the train and grocery stores, very nice breakfast"

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"Very nice room. Very friendly staff. Very close to the train station and main shopping. "