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Hotel Alpina

2.0 star property
Hotel in Zermatt, steps from Matterhorn Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alpina

Exterior
Garden
In-room safe, desk, cribs/infant beds, free WiFi
Lobby sitting area
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Free WiFi
The price is AED 373
AED 420 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, cribs/infant beds, free WiFi

Triple Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Single Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, cribs/infant beds, free WiFi

Double Room

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom | In-room safe, desk, cribs/infant beds, free WiFi

Single Room with Shared Bathroom

Highlights

Heating
TV
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Hotel Continental

Breakfast included
Pet friendly
Free WiFi
Bar
9.0 out of 10, Wonderful, (558)
The price is AED 818
AED 882 total
includes taxes & fees
15 Jan - 16 January 2025
Hotel Continental

About the neighborhood

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • Zermatt Visitor Center - 7 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Brown Cow - pub - ‬3 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬4 min walk
  • ‪Stefanie's Creperie - ‬3 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk

About this property

Hotel Alpina

Hotel near Matterhorn Museum
Located close to Forest Fun Park, Hotel Alpina provides a terrace, a garden, and a hair salon. Active travelers can enjoy hiking/biking, rock climbing, and ice skating at this hotel. Free in-room WiFi is available to all guests, along with a library and an outdoor entertainment area.
Additional perks include:
  • Buffet breakfast (surcharge), a front-desk safe, and free newspapers
  • Smoke-free premises, luggage storage, and outdoor furniture
  • Tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Alpina have comforts such as free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Tubs or showers and soap
  • Cribs/infant beds, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Mountain biking
  • Rock climbing
  • Sledding

Family friendly

  • Cribs/infant beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 66-cm TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Alpina?

This property doesn't offer parking.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Check-out is at 11:00 AM.

Where is Hotel Alpina located?

Situated in the mountains, this hotel is within a 15-minute walk of Matterhorn Museum and Forest Fun Park. Zermatt Gornergratbahn Station is 7 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

Hotel Alpina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 298 reviews" "
Rating 8 - Good. 90 out of 298 reviews" "
Rating 6 - Okay. 29 out of 298 reviews" "
Rating 4 - Poor. 9 out of 298 reviews" "
Rating 2 - Terrible. 11 out of 298 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness
Traditional lodgings that are safe and clean. The water is warm and very strong. Don't expect any extras, but for a nice, basic room that doesn't break the bank, it works well!
Stayed 1 night in Dec 2024

10/10 Excellent

Debby, Walnut Creek

Stayed 2 nights in Nov 2024

10/10 Excellent

Claudia Carolina, miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Darin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff are very good.
Stayed 1 night in Oct 2024

6/10 Okay

Shontelle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our stay at Hotel Alpina would have been great if the sound insulation in the rooms was better. We heard every single sound of the room above us and unfortunately they did not go to bed until the early hours of the morning which meant even with ear plugs we could not sleep. I wouldn’t recommend staying here for longer than a night unless you can sleep through a lot of noise. Everything else was great. 😊 Pros: comfy beds, nice shower, great location, amazing views, nice staff. Cons: high likelihood of not getting a good nights sleep. No facilities provided to make hot drinks.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Stayed 1 night in Nov 2024

6/10 Okay

Jodie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok
Stayed 2 nights in Nov 2024

6/10 Okay

mei hui

Traveled with partner
Disliked: Property conditions & facilities
The hotel need to be update
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

mei hui

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The heat temperature is too high and no fan can circular the air, also wood floor made a lot of noise! Ask the room service twice for hair dryer, she said yes but I did not get it ,two nights with wet hair slept!
Stayed 1 night in Oct 2024

4/10 Poor

Earney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kalaiselvan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location;
Stayed 2 nights in Oct 2024

8/10 Good

Kevin, New Plymouth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and lots of room.
Stayed 1 night in Oct 2024

8/10 Good

Natalie

Stayed 2 nights in Sep 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Near train and Matterhorn lookout
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karine

Stayed 2 nights in Aug 2024

8/10 Good

Wei-, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like the property location.
Stayed 2 nights in Sep 2024

6/10 Okay

Yu

Traveled with family
Liked: Cleanliness
Some of the cleaning stuff were not friendly, the room was extremely small, but the location was close to the town center.
Stayed 1 night in Sep 2024

10/10 Excellent

Ramanand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for the price.
Stayed 1 night in Sep 2024

8/10 Good

ANDREW, ROCHESTER

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Solo 72 yr old traveler. The room matched the description, hence the 4 star rating. Think of a college dorm room with private bath and single bed and small shower. There is a lift, but I had to walk up a short staircase after exiting the lift to get to my room. The breakfast buffet was disappointing, but adequate. For the price, you can do better with a 5 minute walk to the main street. Hotel is a ten minute walk from the train station. General comment about Zermatt for first time visitors. Everything is within walking distance. For the hotels on the outer extremities, there are electric shuttles (no internal combustion engines), electric taxis or a bus that can get crowded. Weather varies a lot. If you get a sunny or partly sunny day, take the trip to the Matterhorn glacier palace and then the train to Gornegrat. Both are discounted with an activated Swiss Travel Pass. You can do both in a day. There is not much else to do until ski season. I spent 5 days figuring it would be overcast for 3 days. I was right. For those rainy or cloudy days, it can be dull. Of course, if you are lucky with the weather, you can cover all the bases in two days.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and centrally located
The hotel was located near many restaurants and shops but tucked away so it wasn't too loud at night. The room was quite clean and we loved the closet with extra hangers. There was a heater that we only used on our last night. Though no fault of the hotel, the guests on the floor above us was quite loud and walking around loudly in the evening or very early in the morning before 7am with what sounded like boots on and luggage scrapping across the floor. We did run out of the shampoo in the shower and it was never refilled. We made do with the hand soap. The receptioniat was very nice and made good recommendation to a restaurant nearby.
Stayed 3 nights in Sep 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to the Main Street but quiet. Comfortable room with a small balcony. Nice common area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Phoebe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, rooms very sweet, gorgeous view
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca

Traveled with family
Great hotel at a good price
I booked this hotel because it was an economical choice. The room was small but very clean and comfortable. The staff was very friendly and helpful. The view from our room was charming and the location was great.
Stayed 1 night in Sep 2024