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"great staff, great room"

"Very comfortable beds, wonderful shower and tub, thick luxurious towels and great cosmetics provided. A fresh bottle of filtered water was provided each time the room was refreshed. Staff were lovely. There was a hiccup when I checked in because the room key did not work for the electricity, so I was moved to another room. After that all was smooth sailing. The pool and sauna were good for relaxing. I liked the heated stone lounge benches. Dairy-free milk was available on request. Restaurant had delicious gluten free bass. Highly recommend!"

"Great property. Would definitely stay here again at my next trip in bath."

"Excellent "

"City centre small rooms good for one night"

"Great hotel, great location!!"

"Beautiful place, second time here and its lived up to our expectations again, so full of character, well kept grounds, food delicious, couldn't fault anything "

"Second time staying at this hotel. Spotlessly clean. Comfortable bed. Good bathroom. Will certainly use again."

"The support from the front of house staff is 5 stars. There was a few minor issues that I experienced for my first ever visit to this hotel. 1. There was some hairs on the bed which I had to manually pick up one by one. So this means, the room may not have been cleaned correctly. 2. The coffee machine was not working, luckily I found the plug was not connected. If the room was checked prior guest arrival this could have been corrected. 3. The ensuite bathroom doesn't have a door to close, so when you have a shower you will inadvertently partially flood the floor. 4. There is wireless charging capability on pods integrated into the small desk side cabinets but these didn't work. 5. I didn't find any available sockets to plug my laptop in to work from. So I had to unplug the kettle and use that outlet. There should be at least a minimum of 1 plug socket on each side of the bed. 6. The shower room has a vanity mirror that is supposed to have an LED strip that is supposed to light up but this didn't work. 7. There is limited coffee options, 4 pods are supplied and this isn't alot for heavy coffee drinkers. It would also nice to have other options like mocha. Please note I am only highlighting small issues, I wouldn't say this affected my stay majorly, as it was only one day."