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"The good- the condo is new in a lovely hotel and in a lovely area. Pretty surroundings, fun restaurants nearby. Was a great set up for spending time with friends. The problems-The host was totally non responsive after we paid. We were unable to obtain checkin instructions despite several attempts to secure them. The place was not clean when we arrived. The bed was slept in( the towels and soap were used; the toilets were dirty; there were dirty dishes and the coffee pot was not cleaned....

"Thank you Karen, it was a lovely place to stay in Geneva, NY"

"The Hilton is awesome. The condo was or is immaculate and and has everything except a hair dryer and iron. We brought so no big deal. The balcony was awesome but could have used some seating. There was this enormous deck with nothing to sit on to enjoy outdoors. Most importantly, the beds are horrible. There is no back support as a piece of wood was under a shabby, cheap mattress. Would not go back as we left a day early due to the poor sleeping conditions. Invest in a decent set of mattresses...

"Nice"

"Beautifully decorated, new condo, exactly as described and pictured. Hosts thought of everything, from a welcome basket to extra trash bags and even coffee and creamer, wow! We were so pleased with the stay, especially all the amenities and comforts of home. Thank you for sharing your home with us! "

"Floors were dirty, cobwebs, disagree with cleaning rules expected us to clean when we paid a fee , fridge water did not work well, low flow, probably needs new filter, not much toilet paper or paper towels"