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del Lago Resort & Casino

4.0 star property
Hotel with 7 restaurants, in the vicinity of Montezuma Winery

Choose dates to view prices

Photo gallery for del Lago Resort & Casino

Property entrance
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Casino
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
The current price is AED 434
AED 482 total
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service - dining

Junior Studio Suite, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Bathrobes
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.1 km
  • Montezuma Winery - 8 min drive - 8.0 km
  • It's A Wonderful Life Museum - 9 min drive - 10.8 km
  • Montezuma National Wildlife Refuge - 10 min drive - 10.6 km
  • Waterloo Premium Outlets - 13 min drive - 19.2 km

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Upscale hotel near Montezuma National Wildlife Refuge
Located close to Waterloo Premium Outlets and Montezuma Winery, del Lago Resort & Casino provides a casino, a nightclub, and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 1700 slot machines and 66 casino gaming tables. Treat yourself to a Swedish massage, a manicure/pedicure, or a detox wrap at Spa del Lago, the onsite spa. Be sure to enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Luggage storage, massage treatment rooms, and a 24-hour front desk
  • A banquet hall, ATM/banking services, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 205 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, French, Spanish

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Reception

The Lux Hotel & Conference Center, Ascend Hotel Collection

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  • Breakfast included
  • Pet friendly
  • Kids pool
8.4 out of 10, Very Good, 333 reviews
The price is AED 360
AED 400 total
includes taxes & fees
26 May - 27 May
The Lux Hotel & Conference Center, Ascend Hotel Collection

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee: USD 12 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Farmers Market Buffet
  • Food Court
  • Portico By Fabio Viviani
  • Sociale
  • Vine Bar & Grill

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Full-service spa
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at del Lago Resort & Casino?

As of 19 May 2025, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on 26 May 2025 start from $131.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4 PM; Check-in end time: 3:30 AM.

What time is check-out at del Lago Resort & Casino?

Check-out is at 11 AM.

Does del Lago Resort & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100.00 per vehicle applies.

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum, and Women's Rights National Historical Park. Lake Hiddenwood State Park and Montezuma National Wildlife Refuge are also within 9 mi (15 km).

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del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1018 out of 1450 reviews
Rating 8 - Good. 269 out of 1450 reviews
Rating 6 - Okay. 81 out of 1450 reviews
Rating 4 - Poor. 57 out of 1450 reviews
Rating 2 - Terrible. 25 out of 1450 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Khushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay:)
Stayed 1 night in May 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at Del lago Resort. Food was good and casino was fun.
Stayed 1 night in May 2025

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay in the Waterloo Area
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly, polite and respectful.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend concert nights.Prices a little high but worth it.
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at the Lago. It’s great and convenient for our trips to Ohio.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Rooms are comfortable, clean and spacious. Love staying here . Could use more Luggage carriers to get you luggage 2 and from rooms .
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great….the room was perfect, dinner at Portico was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautiful and clean and the staff from the front desk to room service and the casino were very friendly and helpful. It was our first time and we will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the finger lake wineries and perfect weekend getaway location
Stayed 1 night in Mar 2025

10/10 Excellent

laura

Liked: Cleanliness, amenities
Beautiful hotel! Great Casino! Loved it all!
Stayed 2 nights in Mar 2025

10/10 Excellent

mark

Enjoyed our visit
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great time great beds very clean and comfortable!
Stayed 2 nights in Mar 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean guest rooms and public restrooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay and Portico restaurant
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in May 2025

10/10 Excellent

justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and nice. Easy parking.
Stayed 1 night in Mar 2025

10/10 Excellent

SAMUIL

Liked: Amenities
Good overall
Stayed 1 night in May 2025

8/10 Good

enzo

Liked: Cleanliness, staff & service, property conditions & facilities
nice room at good price and the amenities inside the hotels like different and good dining options.
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quality rooms and very comfortable beds
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Nice area, love the casino being right there.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Amenities
Everything on the property was very clean !! Exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great places to eat inside
Stayed 1 night in Feb 2025