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del Lago Resort & Casino

4.0 star property
Hotel with 7 restaurants, in the vicinity of Montezuma Winery

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for del Lago Resort & Casino

Property entrance
Premium bedding, minibar, in-room safe, desk
Premium Room, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk
Casino
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
The price is AED 426
AED 474 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service - dining

Junior Studio Suite, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Lux Hotel & Conference Center, Ascend Hotel Collection

Pool
Breakfast included
Pet friendly
Kids pool
8.2 out of 10, Very Good, (245)
The price is AED 255
AED 282 total
includes taxes & fees
16 Dec - 17 Dec
The Lux Hotel & Conference Center, Ascend Hotel Collection

About the neighborhood

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.1 km
  • Montezuma Winery - 8 min drive - 8.0 km
  • It's A Wonderful Life Museum - 9 min drive - 10.8 km
  • Montezuma National Wildlife Refuge - 10 min drive - 10.6 km
  • Waterloo Premium Outlets - 13 min drive - 19.2 km

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Upscale hotel near It's A Wonderful Life Museum
Located close to Waterloo Premium Outlets and Montezuma Winery, del Lago Resort & Casino provides a casino, a nightclub, and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 66 casino gaming tables and 1700 slot machines. Treat yourself to a body scrub, a manicure/pedicure, or a detox wrap at Spa del Lago, the onsite spa. Be sure to enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch, and dinner. Stay connected with in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and a hair salon.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Multilingual staff, massage treatment rooms, and a gift shop
  • Meeting rooms, luggage storage, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 205 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 12.00 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vine Bar & Grill
  • Portico By Fabio Viviani
  • Farmers Market Buffet
  • Sociale
  • Food Court

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Nightclub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

More

  • 66 casino gaming tables
  • 1700 casino slot machines
  • Casino
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

No, pets are not allowed at this property.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4 PM; Check-in end time: 3:30 AM.

What time is check-out at del Lago Resort & Casino?

Check-out is at 11 AM.

Does del Lago Resort & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 100.00 per vehicle applies.

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum, and Women's Rights National Historical Park. Lake Hiddenwood State Park and Montezuma National Wildlife Refuge are also within 9 mi (15 km).

del Lago Resort & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 878 out of 1285 reviews" "
Rating 8 - Good. 252 out of 1285 reviews" "
Rating 6 - Okay. 80 out of 1285 reviews" "
Rating 4 - Poor. 53 out of 1285 reviews" "
Rating 2 - Terrible. 22 out of 1285 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing. Great size, beds were very comfortable and TV was big.
Stayed 1 night in Nov 2024

8/10 Good

Raymond

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Elevators were not operational when we had to depart.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great hotel and casino. Stayed one night and the room was spacious and very clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Marti

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I great hotel to stay at! Room was wonderful and bed was one of the most comfortable hotel beds I’ve ever slept in! Dinner at Portico was delicious and the filet mignon was cooked to perfection. Lots of choices to play at the casino as well!
Stayed 1 night in Nov 2024

8/10 Good

Victoria M, Leland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a huge hotel. It was not in as good condition as I would have thought. Furniture was a bit run down, there were bugs in the room, broken equipment, low supplies. However, the staff were all very friendly. The casino part was easy entry from the hotel if you wanted to use it. Basic food was available which was convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many good dining options. The room was nice, simple, and clean. It was pretty quiet in the room. Easy to get around. Price of room was high for this area.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel /casino was great. The restaurant ares were not so great specifically the Cafe and smash burger staff were very rude.
Stayed 1 night in Nov 2024

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the casino. Everything was easy to find as far as getting around in the hotel section. The room was large and very clean, large bathroom. Staff was very friendly and helpful. We would definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Nice. Friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Kelli, Rochester

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Staff & service
We’ve stayed here before. It is convenient on our trip to Boston. This trip our TV kept losing the internet connection.
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
We went for a concert but wasn’t told it was cancelled til we checked in so kinda disappointed but made the best of it. Our room was upgraded to a suite so that was nice
Stayed 1 night in Oct 2024

8/10 Good

James, Rochester

Traveled with family
Unfortunately the rooms need updating. Our bathroom door was broken completely off the track & just laying against the wall. No response from management. Otherwise the staff was good & attentive when we needed towels as there weren’t any in the room
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful breakfast at the cafe on main floor. Great coffee! Nice, large rooms. Great staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Frances

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms. Very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the bes was nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Green service
Stayed 1 night in Oct 2024

10/10 Excellent

Melody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

Sarah, Sodus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2024

4/10 Poor

Fred

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Oct 2024

8/10 Good

Tom

Traveled with partner
Nice facility. Offers everything one would want from a casino.
Stayed 1 night in Oct 2024

10/10 Excellent

DIVINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience so far at any stay.
Stayed 1 night in Oct 2024